Home SAFETY POLICY
We understand that you have come a long way to visit us in Bali and that holidays are not cheap. Therefore, we want to do everything we can to make your time with us as enjoyable as possible and we are excited to share our precious Mount Batur with you and your family.
We also understand the need for safety during your trek. Mt Batur is an extremely safe activity. The volcano is live, but inactive and Indonesia’s Center for Volcanology of Geological Hazard Mitigation (PVMBG) has deemed it safe for travelers.
You may have heard that Bali’s other volcano, holy Gunung Agung, is closed due to activity. Though most of the over-sensationalism was caused by the media, Mt Agung is indeed closed and all our treks to the summit have been cancelled until further notice. The PVMBG has designated a 9-12 kilometer safe zone around Mt Agung in case of eruption. Though Mt Batur has excellent views of Mt Agung from its summit, all our current activities are well outside the Agung perimeter.
Our guides are happy to address all your safety concerns before your activity and will go over all safety precautions prior to your adventure. They have also been trained in basic first aid, which includes mountain rescue and evacuation.
Should there be an accident, our guide will immediately assess the situation and determine if it is necessary to notify the mountain rescue team. If so, the injured person will be taken to the nearest hospital and the next of kin will be notified.
The best precaution on the mountain and in the rivers is common sense. The next best precaution is the preparedness of our staff and guides. They are experienced climbers and rafters and will always err on the side of caution.
If you have further questions about safety, please feel free to contact us here firstname.lastname@example.org